Useful Links

Useful Links

To help and support local residents we have compiled a range of 'useful links' to those agencies to report or signpost issues that impact the local residents and stakeholders in the Lancaster Street area.  If you have an issue you also wish to add to our website 'Local Issue Map' please get in touch with us at

Bins & Bulky Waste

Click image to go council website to get advise on collections relating to wheeled bins and bulky waste collections.

The council provide a free bulky waste collection service from households.

We can collect a maximum of five items per household, per bulky waste collection.

Noise Control

Click image to go to Belfast City Council website

The night-time noise team is available seven nights a week from 8pm until 4am.  You can report a noise problem as it happens during night-time hours by calling 028 9037 3006. You can also contact the noise team during daytime hours shown on the website. 

Pest Control

Click image to go to Belfast City Council's website.

The pest control Service currently only provide appointments for rats and mice. To make an appointment for a rats or mice, email or call 028 9027 0431.

A text reminder will be sent the day before your appointment. If you are not at home for your first appointment, your second appointment will be automatically cancelled.

NI Water

Click image to visit the NI water website for reporting issues relating to water supply.

Advice and assistance on what to do about low water pressure, burst pipes, leaks or blocked sewers etc.

PSNI Police

Click image to visit the facebook page for Police North Belfast.

If your call relates to an emergency, please call 999.

If your call relates to a non-emergency, please call 101 to report the matter.

Dog Control

Click image to visit Belfast City Council's website.

If you are having difficulties contacting the council on 028 9027 0431, they can also be contacted by email at


Click image to visit the Department of Infstructure website relating for support and information relating to issues around flooding.

The Department for Infrastructure is the competent authority for delivery of the Floods Directive. This is a legislative requirement that is carried out in co-operation with other government departments, agencies and stakeholders that have flood risk management responsibilities.

Anti-Social Behaviour

Click the image to go the Belfast City Council website.

To report an incident of antisocial behaviour, contact police on the non-emergency telephone number 101.

If you encounter antisocial behaviour in your area, you can contact the antisocial behaviour officers. 

Paul Cleary (North Belfast) - 028 9032 0202 (ext 3394) or 078 2514 0523.

Safer Streets

If you are the victim or the witness of crime, drug dealing or anti social behaviour you can contact Greater New Lodge Safer Streets Committee on 0756 493 8276. If no one is there to answer always leave a message on the voice mail.  Remember If You Don't Report Then We Can't help You. Do Not Suffer In Silence.

Another community number you can ring is the  Community Restorative Justice Ireland (CRJI) Tel: 028 90 753043.